Refund Policy
Last Updated: [2024 April 10]
Thank you for choosing Ideal WebKit for your web design and development needs. We strive to provide high-quality services and ensure your satisfaction with our work. Please take a moment to review our refund policy.
Refund Eligibility
- – Refunds will be considered on a case-by-case basis.
- – Our services are non-tangible and are customized to meet your specific requirements. As such, refunds may be limited, and eligibility will be determined at the discretion of Ideal WebKit.
Cancellation Policy
- – Clients have the right to cancel their project at any time.
- -If you decide to cancel the project before any work has commenced, a full refund will be provided.
- – If the cancellation occurs after work has started, the refund amount will be prorated based on the amount of work completed.
Quality Assurance
- – Ideal WebKit is committed to delivering high-quality web design and development services.
- – If you are dissatisfied with the delivered work, please contact us within 03 days of project completion to discuss your concerns.
Refund Process
- – To request a refund, please contact our customer support team at [email protected] with your project details and reasons for the refund request.
- – We will review your request and respond within 07 business days.
No Refund Scenarios
- – Refunds will not be issued for completed projects or services where the client has approved the final deliverables.
- – No refunds will be provided for delays caused by the client, including but not limited to delayed feedback or failure to provide necessary information.
Payment Disputes
- – Initiating a chargeback or payment dispute without contacting Ideal WebKit first may result in the immediate termination of services and legal action.
- – We encourage clients to reach out to us first to resolve any issues amicably.
Policy Changes
- – Ideal WebKit reserves the right to modify or update this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By engaging with Ideal WebKit’s services, you agree to abide by this refund policy. If you have any questions or concerns, please contact us at [email protected] or 077 844 7474 before initiating any refund requests. We appreciate your understanding and cooperation.
Thank you for choosing Ideal WebKit!
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